Introduction:

360 ONE Distribution Services Ltd is a Trading and Clearing Member (TCM) and we provide full service Stock and Commodities Broking services for both high net worth individual (HNI) clients and institutions. We provide facilities for internet-based trading, mobile based trading and trading through dedicated dealers. We are also a Depositary Participant (DP) with both NSDL and CDSL. We are active on the following segments.

BSE Star (MF)

MFSS (NSE) (MF)

BSE Cash Equity

NSE Cash Equity

NSE F&0

NSE WDM

MCX

NCDEX

BSE Star (MF)

MFSS (NSE) (MF)

BSE Cash Equity

NSE Cash Equity

NSE F&0

NSE WDM

MCX

NCDEX

Introduction:

360 ONE Online Trading

Seamlessly execute trades, manage your investments, monitor portfolios, and more with 360 ONE’s proprietary online trading platform.

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Important information for clients

Please note 360 ONE Group will never contact you by email/phone asking you any personal details or your 360 ONE Wealth Online/Mobile account login details. If you receive any such email/call, please reach us on :

01

General Queries

+91 22 4876 5600

02

Centralised Service Desk for Clients

+91 22 4876 5858
+91 99205 85858

04

Send an email to

[email protected]

Customer
Service

Broking & RA Grievance/
Complaints

[email protected]

DP Releated Queries

[email protected]

Escalation Matrix

CLICK TO VIEW

National Financial Literacy Quiz 2025

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Status of Complaint

You can find out the status of a complaint by checking with your individual Relationship Manager/Service Relationship Manager or by calling Centralised Service Desk at +91 22 4876 5858

Key Managerial Personnel (KMPs)

Compliance officer for broking and DP operations:

Jatin Sanghani
[email protected]
022-48765225

Key Managerial Personnel (KMPs)

Documents / Policies / Information for customers

Attention to investors

Attention to investors

DOCUMENT RELEASED ON APRIL 2024

Investor Relations

FY 2024-25

FY 2023-24

FY 2022-23

Client registration documents in vernacular language

Download client registration documents (rights & obligations, risk disclosure document, do's & don't's) in vernacular language.

Note: this document is a translated version of the client registration documents in english and is being provided in vernacular language to facilitate better understanding by the investors. In case of any ambiguity, the contents of the english version would prevail.

Copies of the above documents are also sent to customers to their registered email id and the physical copies of the same are handed over at the time of account opening.

Precautions to be taken when trading in Options

Clients are requested to kindly avoid/beware of the following aspects:

Precautions to be taken when trading in Options
01

Sharing of trading credentials – login id & passwords including OTPs.

02

Trading in leveraged products like options without proper understanding, which could lead to losses.

03

Writing/ selling options or trading in option strategies based on tips, without basic knowledge & understanding of the product and its risks.

04

Dealing in unsolicited tips through Whatsapp, Telegram, YouTube, Facebook, SMS, calls, etc

05

Trading in Options based on recommendations from unauthorized / unregistered investment advisors and influencers.

If you’re dissatisfied with the resolution provided by an intermediary or SCORES, you can get online dispute resolution within 90 days through the SMART ODR Portal.

LODGE A DISPUTE
If you’re dissatisfied with the resolution provided by an intermediary or SCORES, you can get online dispute resolution within 90 days through the SMART ODR Portal.
Attention Investors
"Prevent Unauthorized Transactions in your demat / trading account —> Update your Mobile Number/ email Id with your stock broker / Depository Participant. Receive information of your transactions directly from Exchanges on your mobile / email at the end of day and alerts on your registered mobile for all debits and other important transactions in your demat account directly from NSDL/CDSL on the same day." - Issued in the interest of investors.

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Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.

Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.

KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

SEBI Regn. No. : Broking INZ000296339 / DP-IN-573-2021 / RA - INH000011431 / ARN - 181727 National Stock Exchange of India Ltd. Member Code: 90070 Bombay Stock Exchange Ltd. Member Code: 6633 Multi Commodity Exchange of India Ltd. Member Code: 55860 National Commodity & Derivatives Exchange Ltd. Member Code: 1239

© 2024 360 ONE WAM LIMITED (Formerly known as IIFL Wealth Management Limited) All rights Reserved.