Introduction

360 ONE Distribution Services Ltd is a Trading and Clearing Member (TCM) and we provide full service Stock and Commodities Broking services for both high net worth individual (HNI) clients and institutions. We provide facilities for internet-based trading, mobile based trading and trading through dedicated dealers. We are also a Depositary Participant (DP) with both NSDL and CDSL. We are active on the following segments.

  • BSE Star (MF)
  • NSE Cash Equity
  • MCX
  • MFSS (NSE) (MF)
  • NSE F&O
  • NCDEX
  • BSE Cash Equity
  • NSE WDM

360 ONE Online Trading

Seamlessly execute trades, manage your investments, monitor portfolios, and more with 360 ONE’s proprietary online trading platform.


SIGN IN TO START TRADING

Important information for clients

Please note 360 ONE Group will never contact you by email/phone asking you any personal details or your 360 ONE Wealth Online/Mobile account login details. If you receive any such email/call, please reach us on :

Centralised Service
Desk for Clients

+91 22 4876 5858 / +91 99205 85858

Send an email to

[email protected]

Customer Service


Broking & RA Grievance/
Complaints

[email protected]

DP Releated
Queries

[email protected]

Status of Complaint

You can find out the status of a complaint by checking with your individual Relationship Manager/Service Relationship Manager or by calling Centralised Service Desk at +91 22 4876 5858

Escalation Matrix

Click to view

Key Managerial
Personnel (KMPs)

Compliance officer for
broking and DP operations:

Dinesh Tanwar [email protected] +91 9987635146


Company secretary of 360 One
distribution services limited:

Mansi Shah [email protected] +91 7208076982


Attention to investors

DOCUMENT RELEASED ON APRIL 2024

Note: this document is a translated version of the client registration documents in english and is being provided in vernacular language to facilitate better understanding by the investors. In case of any ambiguity, the contents of the english version would prevail.

Copies of the above documents are also sent to customers to their registered email id and the physical copies of the same are handed over at the time of account opening.

Investor complaints information

Precautions to be taken
when trading in Options

Clients are requested to kindly avoid/beware of
the following aspects:


  • 01
    Sharing of trading credentials – login id & passwords including OTPs.
  • 02
    Trading in leveraged products like options without proper understanding, which could lead to losses.
  • 03
    Writing/ selling options or trading in option strategies based on tips, without basic knowledge & understanding of the product and its risks.
  • 04
    Dealing in unsolicited tips through Whatsapp, Telegram, YouTube, Facebook, SMS, calls, etc
  • 05
    Trading in Options based on recommendations from unauthorized / unregistered investment advisors and influencers.

If you’re dissatisfied with the resolution provided by an intermediary or SCORES, you can get online dispute resolution within 90 days through the SMART ODR Portal.